Returns & Exchanges

At Kinetic & Nocturnal, we want to ensure your gear supports your performance; if you are not satisfied, you can return or exchange your items within 30 days of delivery. All returned products must be in their original, unworn condition with tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your gear in its original packaging.

3

Ship the Package

Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for confirmation of the return shipment.

4

Receive Your Refund

After our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing